Getting connected to the wired and wireless networks on campus

Wireless network connections on campus

Nowires is the university’s 802.11n and 802.11g wireless networks, and operates as an extension of the wired ethernet network. We offer wireless coverage in all academic and administrative buildings as well as all residence halls.

For a wireless connection, you should be directed to register your device to NoWires (Rider’s wireless network) the first time you open a Web browser. Please be sure to follow all of the directions listed on the registration page and to read all of the information that is given to you. You will need your RIDER KEY account and password to complete the registration process.

 

Resident Hall network connections

As a Resident, you will be able to connect to the wired network in your resident hall room. The majority of computers have an ethernet port. You should be able to locate it fairly quickly; the port looks like the one used for a telephone, but is slightly wider. It is important to know the difference. If you try to use a phone cable (RJ11), you may break both the jack on the wall and your computer’s ethernet port. The jack on the wall for your Ethernet Cable will be labeled in red with a picture depicting a computer.

Each room has at least one ethernet connection per person. If you are in a triple room, you may encounter a splitter already plugged into the jack. If you do not have a splitter, then you can just plug your ethernet cable (RJ45) into an open ethernet jack on the wall. If you have a splitter, all you need to do is plug the end of your ethernet cable (RJ45) into an open port on the splitter. Then proceed with turning on your computer. The jack on the wall for your ethernet cable will be one of the two types shown:

 

Note: Computer engineers often refer to the cable that fits the ethernet port as a Category 5 Ethernet Cable (RJ-45) and the cable for the phone port as an RJ-11 cable. The university does not provide these cables, but you can buy them at the Rider University Store and at many department stores.

Resident students are required to register their devices before accessing the Internet. For a wired connection, click here to create a ticket so that the Help Desk can register your device. Please note that you will need your device's MAC address.

For a wireless connection, you should be directed to register your device to NoWires (Rider’s wireless network) the first time you open a Web browser. Please be sure to follow all of the directions listed on the registration page, and to read all of the information that is given to you. If you are not redirected, click her for instructions to manually registering your device on the NoWires network.

You will need your RIDER KEY account and password to complete the registration process.

Pictured below are the newer Wireless Access Points that have been placed in some of the rooms on both campuses. If the light is off or not green, please contact the Help Desk. Stickers on the access points shown below will also have arrows that point to the (3) Ethernet jacks located on the bottom of the AP.  These ports function as Regular wired room jacks. The jack is at the bottom of the device.

 

           

 


Please Note: Before registering your devices, make sure the software is up to date. The NetReg process may fail if your computer’s operating system has been infected with spyware or a virus. Student computers, which have been compromised by a virus, spyware or other form of malicious code, are not permitted on the network. It is the student’s responsibility to remove malicious programs and take steps to prevent infection.

Students may register a total of three devices on campus; this includes devices such as game systems that must be connected through an Ethernet cord.

 


 

Need additional information or assistance?

Create a ticket here for assistance connecting to the wireless network.

Create a ticket here for assistance connecting to the wired network.

Create a ticket here for assistance registering a device on the network.

Rider University OIT Help Desk                

(609) 219-3000   |   helpdesk@rider.edu   | www.rider.edu/helpdesk