Marking a Student Appointment as "No-Show"

Overview

Faculty and staff have the ability to mark a student as a No-Show in the event they did not provide advanced notice of missing an appointment.  By indicating the student as a No-Show, a indication will show in their profile for other staff users to see.  This can be helpful in identifying trends and patterns in a student's activities that could indicate they are potentially at-risk where additional follow-up would be needed.

Marking a "No-Show"

From the Staff Home page, select the Appointments tab at the top ribbon [1].

Choose the Appointments Tab from the Staff Home page

 

Scroll down to the Reporting section of the page [2].  Under the Recent Appointments tab [3], you will see your past appointments as an organizer. 

Click on the Recent Appointments tab

 

Select the student's name you wish to mark as a No-Show [4].  Then, click on the Actions button [5] and select Add Appointment Summary [6]

Select the student name, click on Actions, and then choose Add Appointment Summary

 

On the Appointment Report page, scroll towards the bottom left-hand corner of the page to view the Attendees section [7].  Under the student's name, uncheck the box for Attended [8].  Then, choose the blue Save this Report button [9].

Uncheck the Attended box for the student who did not attend.

 

Your Recent Appointments widget will update and now indicate the student was a No-Show for their appointment [10].

A green NO SHOW tag will appear for students who did not attend their appointment without advanced notice.

Additional Considerations

  • If you, or the student, cancels the appointment prior to the meeting occurring, do not use the No-Show workflow.  Instead, use the Navigate calendar to Cancel Your Appointment instead.
  • On a student's Overview page, faculty and staff will be able to see previously missed appointments by the student.  This can be helpful in identifying patterns to discuss with the student

Details

Article ID: 134874
Created
Thu 10/14/21 8:32 AM
Modified
Thu 10/14/21 3:12 PM