Most of the time restarting your Internet connection equipment will resolve your connection problem. To do so, unplug your equipment, shut down your computer, wait 20 seconds, and re-supply power to all equipment, wait 20 more seconds, then start computer up again.

If the above procedure is unsuccessful, contact the HelpDesk at 609 219-3000.

Need additional information or assistance? Create a ticket here.

Rider University OIT Help Desk                

(609) 219-3000   |   helpdesk@rider.edu   | www.rider.edu/helpdesk