1. Knowledge Base
  2. Canvas
  3. Canvas Photo Change Request

Canvas Photo Change Request

Overview

As an added measure of student identity verification, and in accordance with state and federal security guidelines, Rider University requires all students to submit a photo of themselves for their Bronc ID.  These official ID photos will be connected to University systems such as Banner and Canvas.  All Rider University students are required to carry an official photo identification, and show it upon request of authorized personnel. Your photo identification may be displayed on either a physical ID card or the GET mobile application. This official ID photo will also be displayed in University systems such as Canvas.

Photo Requirements

Example of Acceptable ID PhotoPlease note, your photo must adhere to the following requirements:

  • A white smooth background - no other people or objects in photo.
  • Must be in color (black and white photos will not be accepted.)
  • Sufficient lighting with no shadows.
  • Must be a full front view of your head and shoulders only with face filling at least 80% of frame.
  • Cropped from just above the top of head to collarbone (you can easily crop the photo when submitting online)
  • Do not retouch or otherwise enhance or soften photo.
  • Look straight at the camera (no side profiles)
  • No hats or sunglasses.

This picture is for identification purposes. The picture must clearly identify you as a person.

Examples of Unacceptable Photos

Do not wear a hat
Do not wear a hat.

 Cannot be side profile, must see both shoulders
Cannot have side profile.
Must have plain white background
Must have a plain white background.		 Do not wear sunglasses
Do not wear sunglasses.

Identity Verification

Example of Acceptable Form of IDWhen submitting your photo, you will also need to provide a copy of a current identification.  Acceptable Forms of Identification:

  1. State-issued driver's license
  2. State-issued identification card
  3. US or foreign passport
  4. U.S. military identification card
  5. Resident alien card (green card)
  6. Previous school ID. 

Submitting your identity verification can be accomplished by either scanning the identification, or by taking a picture with your mobile device (i.e. phone or tablet) and uploading from there.

Steps to Submitting ID Photo

Step 1: Gather Required Materials

You will need a recent 2 in. by 2 in. photograph of yourself, commonly referred to as a “passport photo” as well as proof of identification.

The photo must clearly show your head and shoulders. You are the only one who can be in the photo—it cannot be a group photo.  Please see additional details for your photo requirement above.

Step 2: Login to myRider

Navigate and login to your myRider page.  Once you login using your RiderKEY credentials, click on the Student tab.

Click on Student Tab

 

Find the Personal Information section of your Student tab (usually found at the bottom-left section of the screen if on a desktop, middle of the page if on a mobile device)  Within that section, click on the Rider ID link as shown in the screenshot below found within the Personal Information section at the bottom of the page.

Click on RiderID link

Step 3: Upload Required Documents

If prompted, login again with your RiderKEY credentials.  Once logged in, complete the following:

  1. Click on the Submit ID Photo link found on the left-hand side of the page
  2. Upload your new ID photo
  3. Upload a copy of your identification.  See above for list of approved forms of ID.

Upload ID Photo and Documents

When uploading your proof if identification, click on Upload ID [3] and then select the Choose File.  You do not need to install the Image Capture Tool plugin to complete this step.

Upload Identification Screen

Cropping Tips

Before submitting, crop your photo so your head and shoulders are centered and fill 80% of the frame (as seen in the screenshot).

You can also use the and icons to rotate your picture if needed.  Once satisfied, click on the green Submit button.

Troubleshooting Steps

If you experience issues in uploading your photo, please note the following:

  • Supported picture formats include .jpg, .jpeg, .gif, and .png
  • You cannot upload a "Live Photo" (.heic format).  Instructions for turning off Live Photos can be found on Apple's website.
  • Your image size cannot exceed 2MB.

 

 

Details

Article ID: 89867
Created
Mon 10/21/19 2:24 PM
Modified
Fri 11/19/21 3:48 PM