What should I do if I am unable to access services like Canvas & myRider with my RIDER KEY username

Many Rider University services are RIDER KEY authenticated.

If you would like to change your password for any RIDER KEY authenticated service then visit Change your password

If you are still having trouble, you may need to have your password reset. In this case, you can enter a ticket here, call the HelpDesk at (609) 219-3000 or submit a ticket to the Help Desk.



Need additional information or assistance? Create a ticket here.

Rider University OIT Help Desk                

(609) 219-3000   |   helpdesk@rider.edu   | www.rider.edu/helpdesk






Article ID: 89881
Mon 10/21/19 2:53 PM
Tue 11/30/21 12:57 PM

Related Services / Offerings (1)

The myRider Web portal is a personalized hub that allows Rider students, faculty and staff centralized access to available campus web services and resources.