How do I reset my RIDER KEY password?

Many Rider University services are RIDER KEY authenticated.


     1. Navigate to

     2. Enter your RIDER KEY user name.



     3. Answer 2 of your 4 secret questions, If you get one wrong please note you can shuffle them.

  • Secret answers to your questions are case-sensitive.
  • If you are unable to remember them please contact the Helpdesk at 609-219-3000 or by emailing  


     4. Create your new password. Please note the password.



     5. Your new password must meet the requirements listed below.





Need additional information or assistance? Create a ticket here.

Rider University OIT Help Desk                

(609) 219-3000   |   |






Article ID: 90140
Wed 10/23/19 10:31 AM
Fri 1/7/22 10:58 AM

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