Cable TV on Campus

Rider University only offers digital cable TV channels. You will need to have a digital television equipped with a digital “QAM” or “Clear QAM” tuner to receive TV programs. 

Which cable TV channels are available on the Lawrenceville Campus?

 

How to connect to cable TV on campus

All residence hall rooms have one cable television outlet which resembles the “antenna or cable” input on the back of your television. Students will need to purchase a 75 ohm coaxial cable to connect a television to the outlet. There are 2 types, "screw-on" and "push-on". Either will work, but "screw-on" is highly recommended for better reception. Cables are available in most stores that carry electronics. A heavier coaxial cable (RG-6) is recommended for better picture quality as well as a length of 15 to 25 feet to reach most areas of rooms. Be careful not to bend the center copper pin on either end of your cable when connecting them. Use of a splitter is discouraged as it could compromise the TV signal and cause reception issues. Need more help? Watch the video on connecting the TV to cable.

 

Programming your TV channels

For most TVs, when initially plugging in the power cord and connecting the coaxial cable to the cable television outlet, it will need to be told to "search" for available channels. Consult your TV manual to find out how your model television can be programmed. Most TVs will need to be set up with the “Cable TV” or “Digital Cable” as the program source. After setting this parameter, you will use the “scan” or “learn” feature to scan for available channels. We highly suggest that you perform the scanning process at least once a month since our cable provider may move or add channels at any time. 

 

Cable TV problems?

Privatel provides a live, 24/7/365 U.S. based service department that is ready to handle student resident TV and streaming issues. To report service-related issues:

Email: service@privatelinc.com

Toll-free telephone: 800-801-3323

Please be sure to provide your full name, phone number, residence hall, room number and the detailed issue you are having when contacting Privatel. 

Once a work order has been created, Privatel technicians will work remotely to assess the issue being reported and rectify the problem. If the issue is determined to be a room specific issue, then Privatel will work with Rider's Residence Life office to determine the best day/time to schedule a visit to the room experiencing the issue. 

 

Details

Service ID: 49375
Created
Mon 3/15/21 9:39 AM
Modified
Mon 3/15/21 9:40 AM